Refund Policy
Our Return and Refund Policy was last updated 05 January 2024
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MONKEY BAGS WHOLESALE
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to https://monkeybagswholesale.com/, accessible from https://monkeybagswholesale.com/
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
The return order will be picked up within 7 working days from the date of delivery , once the bag reaches our warehouse and has passed the quallity test , refund will be issued d within 24 hours.
The exchange order will be picked up within 7 working days from the date of delivery , once the bag reaches our warehouse and has passed the quallity test , the exchange order will be shipped within 24 hours or the amount will be refunded as loyalty points
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 7 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
The return order will be picked up within 7 working days from the date of delivery , once the bag reaches our warehouse and has passed the quallity test , refund will be issued d within 24 hours.
The exchange order will be picked up within 7 working days from the date of delivery , once the bag reaches our warehouse and has passed the quallity test , the exchange order will be shipped within 24 hours
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-9609625925